Data We Collect and Why We Collect It
When you create an account, we collect your name, email address, mobile number and the payment method you register — whether that is JazzCash, Easypaisa, or Raast. This lets us verify your identity, process deposits, and return withdrawals to the correct wallet. During each session we
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record device type, browser version, and IP address; this helps us detect unusual login activity and keep your account secure. If you contact our support team, we keep a record of that conversation so your issue can be followed up accurately. We do not sell your
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personal data to third parties for marketing. Data shared with payment processors — such as the mobile number linked to your Easypaisa or Raast account — is limited to what those processors need to complete a transaction. We retain account records for as long as your
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account is active and for a further period as required under applicable rules in Pakistan. You may request a copy of the data we hold on you, or ask us to delete it, by writing to our support channel. All requests are handled within a reasonable
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period and subject to verification of your identity.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.